When it comes to transporting goods, selecting the right motor carrier is one of the most critical decisions shippers and brokers can make. A well-vetted carrier ensures your freight arrives on time, in good condition, and in compliance with safety and regulatory standards. Choosing the wrong carrier, however, can lead to delayed shipments, damaged goods, financial losses, and even legal issues.
To help you navigate this process, we’ve put together 30 essential tips for vetting motor carriers. This guide covers legal and compliance checks, insurance verification, safety performance, financial stability, and reputation analysis—everything you need to make informed decisions and avoid costly mistakes.
Legal & Compliance (Tips 1-7)
Verify USDOT and MC Numbers – Ensure the carrier is legally registered with the FMCSA and authorized for interstate commerce.
Check FMCSA Safety Ratings – A satisfactory rating indicates a compliant and safe carrier.
Ensure Proper Operating Authority – Confirm the carrier has the right permits for your type of shipment.
Confirm Compliance with Insurance Requirements – Check FMCSA-mandated minimums and ensure policies are active.
Check for an Active BOC-3 Filing – This ensures the carrier has an appointed process agent in every state they operate.
Review Carrier History for Revocations or Suspensions – A history of revoked authority could signal compliance issues.
Confirm Compliance with ELD Mandates – Carriers must use Electronic Logging Devices (ELDs) for accurate driving hour tracking.
Insurance & Liability (Tips 8-12)
Request a Certificate of Insurance (COI) – Always verify coverage directly with the insurance provider.
Verify Coverage Amounts – Ensure the carrier’s cargo insurance matches the value of your goods.
Check for Exclusions – Some policies may exclude certain types of cargo or incidents.
Understand Contingent vs. Primary Insurance – Know the difference and confirm the right level of coverage.
Ensure the Carrier's Policy Matches the Freight Type – Different cargo types require different policies.
Safety & Performance (Tips 13-18)
Review CSA Scores – The FMCSA's CSA (Compliance, Safety, Accountability) scores reflect safety performance.
Analyze Crash and Inspection Reports – Frequent accidents or violations are red flags.
Check How Long the Carrier Has Been Operating – Established carriers have proven stability and experience.
Look at Driver Turnover Rates – High turnover can indicate operational issues.
Evaluate the Condition of the Carrier’s Equipment – Poorly maintained fleets increase risk.
Verify Driver Credentials and Background Checks – Qualified drivers ensure safer transport.
Financial & Operational Stability (Tips 19-23)
Check for Liens, Bankruptcies, or Unpaid Claims – Financial instability can lead to service disruptions.
Review Carrier Credit History – A strong credit score suggests financial reliability.
Look for Patterns of Double Brokering or Fraud – Double brokering can complicate liability and service issues.
Confirm Fleet Size vs. Service Capabilities – The carrier should have the capacity to meet your needs.
Assess Ability to Meet Delivery Timelines – Reliable carriers consistently meet deadlines.
Reputation & Reviews (Tips 24-28)
Look at Customer Reviews and Complaints – Feedback from other shippers and brokers provides insight into reliability.
Check Online Ratings on Platforms like Carrier411 – Industry platforms offer broker and shipper reviews.
Verify References from Other Shippers/Brokers – A reputable carrier should provide references.
Analyze Performance Consistency Over Time – Long-term reliability is key.
Identify Red Flags Like Changing Company Names – Frequent name changes can signal attempts to avoid negative history.
Final Considerations (Tips 29-30)
Always Have a Backup Carrier Option – Unexpected issues can arise, so always have a plan B.
Establish an Ongoing Monitoring Process – Vetting is not a one-time task; monitor compliance regularly.
Vetting motor carriers is an ongoing process that requires diligence, but the benefits far outweigh the risks. The more informed your decision-making, the more secure and efficient your freight operations will be.
Useful Links for Vetting Motor Carriers